DuetsBlog Collaborations in Creativity & the Law

Tag Archives: Customer Service

Life Imitating Art: Service So Bad, It’s Good

Posted in Goodwill, Marketing, Search Engines

:-(   I have long enjoyed the offerings of Despair, Inc., the outfit that has built a business out of parodying Successories–the makers of those know-them-when-you-see-them corporate motivational posters.  Despair offers, among other things, DEMOTIVATORS® posters.  The entirety of the despair.com website reinforces the Despair brand and image.  (An empty "shopping cart" is underscored with the… Continue Reading

The Rise and Fall of Online Social Networks?

Posted in Advertising, Mixed Bag of Nuts, SoapBox, Social Networking

Four weeks ago, I blogged about FaceBook’s ill-advised move to allow unique username URLs.  Some time between then and now, FaceBook removed the page where trademark owners could defensively register their marks to prevent others from choosing such marks as user names.  Now, a rights holder’s only recourse is to submit this form to report… Continue Reading