Who Owns WHO DAT?

In light of the recent Super Bowl victory by the New Orleans Saints, I think a brief discussion of the recent squabble over ownership of the phrase “who dat” is in order.

In case you have not been following the story, the phrase “who dat” is commonly used by football fans and, in particular, New Orleans Saints fans.  With the success of the Saints this year, “who dat” merchandise has been popping up for sale which has led to a battle over rights in the phrase.  There are generally three opinions as to ownership of the phrase: (1) the NFL believes they own it; (2) Who Dat Inc. believe they own it; and (3) Saints fans (and merchandise retailers) believe no one owns it.

According to Wikipedia, the chant originated in minstrel shows and vaudeville in the 1800’s and was later adopted by jazz and big band performers in the 1920’s and 30’s.

According to ESPN, Saints fans began using the phrase “who dat” (shortened from “who dat say dey gonna beat dem Saints”) as a cheer over 25 years ago.  Other sources note the phrase has been used as a southern football chant since the early 1970’s.  As such, the general feeling is that no one owns it or it belongs to the city and the people.

The NFL believes they own a trademark in the phrase or at least as used in connection with the Saints.  Numerous t-shirt makers and retailers have received cease-and-desist letters from the NFL over use of the phrase on t-shirts and other Saints memorabilia claiming the unlicensed products lead fans to believe the Saints endorsed the products.

Finally, ESPN also notes that Who Dat Inc., a company run by two brothers who are long-time Saints fans, claim trademark rights in the phrase for “branded products.”

Interestingly, there are numerous trademark applications for the phrase filed with the Trademark Office in connection with clothing and related goods.  However, no registrations have issued.  In fact, many of the applications were filed within the last month.  I have heard of bandwagon fans, but bandwagon trademarks claims?

So who, if anyone, owns the phrase "who dat?"  Who knows, but I am sure it will continue to be an interesting fight. 

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Super Bowl Advertising: A Super Media Buy?

The Super Bowl is much more than a football game to determine a champion; it is a cultural phenomenon. One of the most important elements of Super Bowl Sunday isn’t the on the field action; it is the commercials on television during the breaks in the action. For companies that want to advertise during the game, it is quite costly to partake in this action. A 30 second spot during Super Bowl XLIV will cost $2.5-2.8 million. That figure only includes paying the television network for the time. It doesn’t include costs to produce the ad. The final cost for a 30 second Super Bowl ad could easily run $4 million +. With this in mind, there’s one glaring question. Is Super Bowl advertising worth the cost?

The answer to this question isn’t a simple and definitive yes or no. Advertising during the Super Bowl can raise brand awareness. It also can be used simply to remind a target market of the importance of a brand within a product category. Using an ad in this manner would reinforce existing brand beliefs and hopefully induce a desire to purchase. However, a Super Bowl advertisement can affect a company negatively if not executed correctly. The effectiveness of Super Bowl advertising depends on the perspective of the advertiser, a brand’s strategic objectives and other marketing mix elements.

One of the appealing elements of advertising during the Super Bowl is the fact that it consistently draws a significant audience. More than 90 million people in the United States have watched each of the last 4 Super Bowls. Every Super Bowl since Super Bowl XXVII in January 1993 has drawn at least 80 million viewers. This is noteworthy because television audiences have become far more fragmented over time. The proliferation of television networks with cable/satellite TV, video entertainment options such as video games and DVDs and the vast array of Internet content have been the primary causes of audience fragmentation. The Super Bowl has been one of the few television programs that has been relatively unscathed by audience fragmentation. As a result, the network broadcasting the game (CBS this year) can charge premium pricing for advertising.

This year, one major advertiser made news by walking away from Super Bowl advertising. After 23 straight years of advertising during the game, Pepsi decided not to advertise during the Super Bowl this year. Instead of advertising during the Super Bowl, Pepsi will focus its advertising spending in social media and Internet marketing. There were many who felt that Pepsi’s decision to forsake Super Bowl advertising is a sign that social media advertising is more relevant than television advertising. This is incorrect and short sighted analysis. Pepsi's decision is not part of a larger trend at the moment. Other brands in the PepsiCo portfolio will be advertising during the game. Additionally, soft drink category rival Dr. Pepper will advertise during the game. Pepsi's decision appears to be based on what the brand managers perceive as the right direction for the brand. This event underscores the importance of the perspective of the advertiser and a brand’s strategic objectives.

Generally speaking, Anheuser-Busch is a company that has effectively used Super Bowl advertising for the Budweiser and Bud Light brands. It appears as though company executives feel the same way, as they have perennially advertised during the game. Over the years, they have produced numerous memorable and humorous ads (see here, here and here). With regard to Super Bowl advertising, it appears as though Anheuser Busch’s objective is to remind their target market about the importance of their brands. These ads may not drive revenue growth, but they can enable top-of-mind awareness. However, this may be changing. In 2009, it didn’t appear that Budweiser and Bud Light got a quality return on investment from spending $311.8 million on Super Bowl ads. Shipments of Bud Light fell by 2.5 percent and Budweiser shipments fell 9.5 percent. As a means of comparison, US beer sales fell by 2 percent. Anheuser-Busch plans to buy as much time for this Super Bowl as last year’s game, so it seems like the company believes for now that Super Bowl advertising is integral to the success of Budweiser and Bud Light.

GoDaddy.com is an example of a company that has effectively used Super Bowl commercials to build brand awareness. GoDaddy’s first foray into Super Bowl advertising was 5 years ago with this commercial. They have advertised on the game every year since then with equally salacious commercials, such as this one from last year’s game. However, the success of GoDaddy can not be solely attributed to their Super Bowl ads, even though they promote brand awareness and recall successfully. They offer a product that is desirable (domain name registration) at a reasonable price, creating a strong price/value proposition in the eyes of their target market, showing that other elements of the marketing mix can affect how effective a Super Bowl ad will be.

Other dot coms were not nearly as successful with Super Bowl advertising as GoDaddy has been. Computer.com and Pets.com are examples of this. Both of these companies were amongst the failed dot com companies of the late 1990s/early 2000s. These companies did not fail solely because of their Super Bowl ads (see here and here). These companies, and many other dot coms, failed because they had unsustainable business models. No amount of advertising, no matter how well done it is, can save a company if other elements of the marketing mix are askew.

Subaru is another company that had a disastrous Super Bowl advertising experiment. In 1993, Subaru advertised during the Super Bowl to promote the new Impreza model. Subaru has always been a niche brand that has done well in US states with unforgiving winters because of its all wheel drive system. This feature allows drivers to be able to handle harsh conditions without having to sacrifice the performance of a car or fuel economy as compared to an SUV. Because Subaru hadn’t been as big of a player as Toyota, Chevy or Ford in the 1993 auto market, they didn’t have as big of an ad budget. They paid for 30 seconds of ad space in two 15 second commercials (here and here) Although the commercials did point out aspects of Subaru’s superiority, they didn’t resonate well. Unfortunately for Subaru, they spent the year’s entire ad budget on those ads. This was clearly a case a misaligned strategic objectives. Subaru has learned from their 1993 experience. For 2010, Subaru has announced that they will air ads during the Puppy Bowl on Animal Planet. It looks like Subaru has gotten all elements of the marketing mix, as they expanded market share in 2009, defying the recession and outperforming their competitors.

With Super Bowl ads being so costly, it is the branding equivalent of a high stakes poker game. Many brands want to get in on this high stakes action, as CBS had sold out all of its ad space by February 1st. Super Bowl advertising can be effective for a company if it raises brand awareness. It can be effective if it reinforces existing brand beliefs about established brands, fostering top-of-mind awareness and recall. A brand should not rely upon Super Bowl advertising to grow sales. Sales growth can happen as a result, but only if other elements of the marketing mix are in place and it fits the strategic objectives of the brand.

David Mitchel, Norton Mitchel Marketing

Are You Ready For Some Football (Ads)?

Well, even though the Vikings didn’t make it, I am still looking forward to the Super Bowl – for the commercials.  I am sure I am not alone in my excitement.  In fact, there are numerous Web sites dedicated to the best Super Bowl commercials, such as this one which chronicles them by decade.  Purchasing one of the coveted 30-second time slots can make or break (remember the controversial Just for Feet ad in 1999?) a brand.   

Estimated to be “the biggest TV audience in the world,” the Super Bowl presents a very unique opportunity for businesses to advertise.  Not only do they capture a huge audience (last year there were 95.4 million viewers the third most watched program of the year), but a captive audience who actually looks forward to the commercials rather than using that time to grab a snack or use the restroom. 

Even in this economy, the coveted time slots are selling fast.  According to Portfolio, Super Bowl ad sales started off slow, with only half of the slots sold six months ago.  However, it was recently reported that CBS has sold 95% of its 30-second spots, and the remaining spots will fill up fast. 

This year, a few of the reported purchasers of ad time include: 

  • Anheuser-Busch bought the most airtime and is the exclusive beer brewer for Super Bowl advertising;
  • CareerBuilder.com, who last year, in my opinion, had one of the best ads of all time (click here to view); and
  • Dr. Pepper, a first-timer to the Super Bowl, whose commercial is reported to include the band KISS. 

Stay tuned for more on the 2010 ads after the Super Bowl airs on February 7, 2010. 

Lightning Strikes How Many Times?

I have heard that lightning only strikes once in the same place, but apparently that is only a myth. Indeed, the number of lightning bolt logos that have "hit" the mail room, over the years, at the U.S. Trademark Office appear to provide additional evidence for disproving the popular myth.

So, what does that say, if anything, about the scope of rights associated with the non-verbal lightning bolt logos shown below, none of which are owned by the same entity, and all of which have been registered or at least approved for publication by the U.S. Trademark Office? And, how many of them do you recognize anyway?

In addition to the link for each logo that connects to the relevant trademark information at the USPTO, here is a numbered hint for each, and the answer key is below the jump:

  1. golf ball brand
  2. golf club brand
  3. Wyeth is the owner
  4. protective eye wear brand
  5. professional football club is the owner
  6. PulseSwitch is the owner
  7. Gatorade's lightning bolt
  8. the lightning bolt logo that Gatorade filed an opposition against
  9. firearm trigger brand
  10. an NFL team, the NFL, and the Air-force have filed extensions of time to oppose
  11. semiconductor brand
  12. athletic competitions at the high-school level

a.   b.  Mark Image    c. Mark Image

d.Mark Imagee.Mark Imagef.   Mark Imageg.  Mark Image

h.Mark Imagei.Mark Imagej.Mark Imagek.Mark Imagel.    Mark Image 

  1. d.
  2. c.
  3. f.
  4. e.
  5. a.
  6. b.
  7. j.
  8. k.
  9. i.
  10. h.
  11. g.
  12. l.

For my previous discussion of Gatorade's Lightning Bolt Logo, see here.

Supreme Court Declines to Hear Redskins Trademark Case

Today, the U.S. Supreme Court declined to hear the requested appeal of Harjo v. Pro-Football, Inc., the nearly two-decade old trademark case seeking cancellation of the U.S. Trademark Registrations owned by the NFL franchise in the Nation's Capitol. In doing so, the highest Court in the land, has permitted the laches ruling to stand. Basically, permitting dismissal of the action given a perceived "unreasonable delay" by the Native American Petitioners in bringing the trademark challenge, despite clear language in the Trademark Act permitting such challenges outside the typical five year statute of limitations, and specifically indicating they can be filed "at any time."

My prior involvement in filing the case back in 1992, the victory we all enjoyed in 1999, and my admittedly rather critical coverage of the dismissal of this historic and ground-breaking case may be found here (9/17/09) and here (May 21, 2009).

Although many ironies may be highlighted from this odd conclusion to the Harjo case, certainly one of the most striking ironies is that it took far longer for this case to wind its way through our legal system than the accused delay by Mateo Romero, the youngest of the original Native American Petitioners, led by Suzan Shown Harjo.

Be that as it may, the torch has been passed to a brand new generation of Native American Petitioners, eager to have the case decided on the merits. The "new" case filed by Amanda Blackhorse and others, more than three years ago, was promptly suspended, pending the final outcome in the Harjo case. Now that the Harjo case has concluded, the Blackhorse case will proceed before the Trademark Trial and Appeal Board (TTAB) of the U.S. Patent and Trademark Office, the same admininstrative body that found in favor of Harjo's disparagement claim in 1999.

Moreover, the TTAB appears to have read the news accounts and just today issued an order, indicating that if the parties to the Blackhorse proceeding don't advise it of the status of the Harjo case within thirty days, it will automatically resume the Blackhorse proceeding and issue a new scheduling order to move the case forward, so stay tuned.

OK, here is my prediction. Some day, I don't know when, justice will prevail, and some talented branding guru will make a tidy sum re-naming and re-branding this offensive NFL franchise name that could have and should have been re-named long ago.

Purple People Eater Jim Marshall & Friends Take on the NFL

Viking fans will recall the famous Purple People Eaters from the late 1960s through the late 1970s. The nickname arose for the defensive line of the Vikings from their purple jerseys and the popular Sheb Wooley song bearing that name. Although they went to four Super Bowls (unfortunately, not taking home a Super Bowl ring), the Purple People Eaters did not receive the astronomical, multi-million dollar, contracts received by the Pro Bowl players today. Accordingly, the retired players rely upon the use of their names, images, and likenesses on paraphernalia, sports bars, and other businesses to make money.

 

To protect their valuable trademarks in their names, images and likenesses, Purple People Eater Jim Marshall, along with five other retired National Football League (“NFL”) players, filed a class action lawsuit against the NFL to recover for their injuries as a result of the NFL’s unauthorized use of their identities to promote the NFL, sell NFL-related products and otherwise generate revenue for the NFL.  They have brought claims for false endorsement under the Lanham Act and various state law claims. The lawsuit was filed in the United States District Court for the District of Minnesota.

Their Amended Complaint alleges that “by commercializing the names, images and likenesses of its players, both active and retired, the NFL has become one of the largest entertainment conglomerates on the planet, raking in an estimated $6.9 billion in 2008 alone.” In contrast, the “now-retired NFL players, as a group, suffer severe physical maladies and disabilities as a result of the sacrifices they made to make the NFL what it is today.”  One example identified in the Amended Complaint was that safety Toby Wright sought to use his name, likeness and identity as an NFL player to promote two businesses, one a sports bar and the other a training facility. In response, the NFL informed him that he would have to pay the NFL $100,000 to use his own identity. Because he did not have the funds, the safety was effectively “blocked” from using his own identity. 

Only time will tell if Minnesota Supreme Court Justice Alan Page, who is also a Purple People Eater, will join the class action and whether the Purple People Eater Jim Marshall and the other retired players can beat the NFL off the football field.

Assembly-Line Sports Marketing

In just 96 hours, John Sullivan could be hawking your products. That’s right, John Sullivan. Signed. Sealed. Delivered. No muss, no legal fuss. 

Wait a minute. Who’s John Sullivan? Well, for those living under a rock, he’s the first-year starter at center for the Minnesota Vikings, and a California company named Brand Affinity Technologies has figured out how to make him, and a handful of other mostly B-list NFL players, the newest wave in sports marketing.

Impossible! Can’t be done! John Sullivan hawking my products in just 96 hours? Yup, 96 hours. According to a recent article in the New York Times, Brand Affinity has streamlined the process of celebrity endorsements to something Henry Ford would be proud of. Contracts are standard. And so are the ad treatments, which are shot generically before you attach your brand to complete the campaign. Says a Brand Affinity spokesperson quoted in the article: “A company can contact a player, come to an agreement and the next day the ads could be up.” And it can all be done online.

Well, what fun is that?

Those of us who have toiled in the trenches of marketing recognize that the process of hammering out endorsement contracts and creating first-rate marketing with that newly minted spokesperson usually takes, shall we say, a bit more than four days. 

A well-thought-out contract should explore what’s possible, rather than close the door on the big idea. I’ll let you J.D.s list out all the other reasons why this cookie-cutter approach is flawed from a legal standpoint. From a marketer’s perspective, I view this as the equivalent of propping a brand next to a celebrity cardboard cutout. Sure, it’s good for a chuckle, but does anyone really believe you’re hanging out with that bikini-clad supermodel?

Effective marketing takes integration, collaboration and creativity. And those take time. With all due respect to John Sullivan, that can’t be accomplished by speed-dating your way through a bunch of B-list NFL players.

-Jorg Pierach, Fast Horse

From Trademark to Tin God: Long Live the King?

A few years ago, the world was introduced to arguably the creepiest fast food mascot of all time: The King.  For many of us, this introduction came courtesy of a frightening commercial suggesting that we "Wake Up With The King."  Over the following years, TK expanded his popularity.  He went from our bedrooms to our football fields (other examples here and here).  Eventually, TK became less about burgers, and more about celebrity.  He became more than a mascot, inviting (fake) controversy and spawning imitators.  As a matter of fact, he has become immensely popular with 114,000 My Space friends.

So, the moral of the story is that Burger King has done an incredible job of product promotion here and companies should do whatever they can to establish their symbol as a pop-culture icon, right? 

Maybe.  Consider the following:  what if TK eventually becomes such a pop culture icon that he no longer represents Burger King.  Stated differently, what if the public appropriates TK for its own uses such that he can no longer be considered an indicator of source for Burger King's goods and services?  Could we be looking at the first case of trademark regicide, as opposed to trademark genercide?  I would say that we have a ways to go at this point.  Nonetheless, I think it's a realistic possibility given today's viral marketing environment.    

   

Supreme Court Asked to Review Washington Redskins Trademark Case

Back in May, I wrote a piece entitled "Re-Branding Madness in Washington" Overlooks Obvious: The Washington Redskins," discussing the trademark cancellation action that I filed on behalf of seven prominent Native American leaders back in September 1992 (Harjo et al v. Pro-Football, Inc.), and calling for the football team to "hire a branding guru to engage in some serious and successful re-branding."

Well, the 2009 football season is now upon us, and it appears my re-branding call has fallen on deaf ears, at least for now.

Yesterday the Washington Post "reported" the case may be heard by the U.S. Supreme Court.

What I found most interesting about the brief 197 word story in the Washington Post is that the "reporter" used the word "activist" three times and "group" twice, to describe the distinguished Native American leaders I know, without referring to them as individuals or even as being Native American (without the "activist" pejorative), leading me to wonder what yard-line his seats might be located at in FedEx Field.

For what it's worth, at least the Associated Press, ABC News, NBC Sports, ESPN, Yahoo News, WTOP.com, WUSA9.com, New York TimesNew York Post, Miami Herald, San Francisco Chronicle, Seattle Times, Sports Illustrated, The Washington Times, and CBS News, have all managed to report the story without employing the highly-charged and politically-loaded term "activist," instead neutrally referring to the petitioners as "Native Americans" and "American Indians," who are offended by the team name.