Affiliate Marketing

Trademark Infringement is a sticky subject online. Our first blog talked about Twitter and trademark infringement and today I want to address trademark infringement in relation to affiliate marketing

Affiliate Marketing is a process that rewards a blog or website for every customer that is brought to the company (the affiliate) that blog or website is promoting. The goal of the affiliate marketer is to bring visitors to the affiliate’s website in efforts to sell the affiliate’s products or services. Affiliate marketers will try numerous things in efforts to market these products or services in efforts to make money. In the past there have been lawsuits brought against marketers like this due to improper claims they were making about a product or service, who endorsed it, and if it worked. 

In August, a complaint like this was filed against not only the affiliate marketers but the affiliate as well. The claim is that the affiliate should be monitoring any and every marketing vehicle and message that is used in relation to its product.

A celebrity endorsement on a product is almost always a sure fire way to make a sale. Most savvy marketers know this and affiliate marketers know how to capitalize on this. One of the most powerful names for a product endorsement is Oprah Winfrey. For the past year or so, affiliate marketers have been misrepresenting her name along with Dr. Mehment Oz to market acai berry products. 

These marketers were claiming that Oprah and Dr. Oz endorsed these products for health and weight loss. In August, Ms. Winfrey and Dr. Oz filed a trademark infringement complaint against 40 marketers for the improper use of their names. This complaint is holding the affiliate companies to just as much responsibility as the affiliate marketers. It states that it would be virtually impossible for these companies to not realize that these affiliate marketers were improperly using these celebrities’ names to try to drive traffic and sales for the affiliate products.

Dr. Oz stated "The companies that are using my name to hawk these products are duping the public. I do not endorse any of these products. By falsely presenting products as ‘scientifically proven’ and endorsed by well-known figures, these companies do a gross disservice to the public health and could even pose a danger to those who believe their false and unproven claims. I am taking this step in the interest of public safety. I feel compelled to stand up against these companies and their deceitful practices." 

Companies use affiliate programs for the same reason that affiliate marketers get into them; to make money. That being said, should the companies that offer affiliate programs be held accountable for the content the affiliate marketers create and use?

—Ted Risdall, Risdall Marketing

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Single Letter Chewing Gum Brands: A Lasting Flavor or Just B S?

Cadbury Adams, a Cadbury Schweppes Company

 

 

 

 

    

 

 

My recent family road trip through the heartland had me spending more time than usual pumping gas and shopping in convenience stores, so a few chewing gum brands "gone single letter" caught my eye. As you may recall, I already have reported on Single Letter Envy in Hotel Branding. Well, it appears that the quest for single or one-letter brands is not limited to the hospitality industry (let alone others I'm sure to write about in the future), but has "stretched" to the confectionery industry too.

Turns out, both single letter gum brands that caught my eye are owned by the same company, Cadbury-Adams, part of "Cadbury plc – a leading global confectionery business with the number one or number two position in over 20 of the world's 50 largest confectionery markets."  

Yes, Cadbury Adams has migrated from its long-lasting Bubblicious brand name (having equal style for each letter) to a differently styled beginning B in Bubblicious, and most recently, to the letter B, standing alone, front and center on packaging; fully-truncated to B, as shown above. So, in our ever-abbreviated and truncated branding world, where G now means Gatorade (among other things, as a previously blogged about here), B now apparently means Bubblicious, and S now means Stride (another Cadbury Adams chewing gum brand). Might care be in order to avoid having these two brands appear side by side on store shelves -- at least in the order appearing above -- to avoid some unintended combined meaning of the brands? Perhaps one of the "sticky" consequences of single letter brands is the temptation others may have to spell alternate and unfavorable words and acronyms with them.

As you might imagine, confronting these single letter brands raises a number of questions in need of some answers. For example, are single or one-letter brands for chewing and bubble gum, just the latest flavor trend, or are they here to stay? Why are they currently so appealing, at least to Cadbury Adams? Are there other single letter gum brands in the marketplace, or just B S? Lastly, what are some of the legal ramifications of branding single letters for confectioners?

I'll leave the first two questions for others to chew on -- especially marketers, but I'll take a crack at the second two.

Do Other Single Letter Chewing Gum Brands Exist, or is it Just B S?

Well, apparently it's not just B S, even for Cadbury Adams, who has actually registered a stylized letter "C" for chewing gum, apparently to reinforce the first letter in the long-lasting Chiclets brand, here and here. Having said that, the specimens on record at the Trademark Office don't appear to scream "C" -- at least to me. Unlike the B and S brands, where these single letters appear front and center, standing alone, the stylized "C" trademark appears quite intertwined with the design elements of the packaging, making it difficult to discern the claimed "C" as a separate trademark.

In case you were wondering, Cadbury's major competitor Wrigley's (now part of Mars) currently appears more interested in putting single number brands (namely, the single numeral 5) front and center instead of single letter brands, although it apparently has flirted with more subtle use of a stylized W on the surface of certain gum sticks (consisting of "one or more 'W' designs substantially as shown in the drawing" below on the left):

Mark Image

Honestly, I always wondered what those "tire tracks" were on Juicy Fruit gum sticks.

Anyway, soon we may see how broadly Wrigley's views its scope of rights in "W" since the Walgreens' stylized W mark (shown above on the right) is set to publish for opposition next month, and within the long list of intended goods and services is "breath freshener . . . gum" and "smoking cessation . . . chewing gum". So, stay tuned here for more on this point.

Yet, others seem to prefer the combination of a single numeral and a single letter: N-2 and N-4. Indeed, if V-8 vegetable juice ever considers a brand extension into chewing gum (how likely is that?), it will have to contend with the already-registered V6 brand.

Wrigley's also owns a stylized "O" trademark used in connection with its Orbit brand gum, so, Oprah might have to think twice about launching a chewing gum brand sporting her brand of O anytime soon.

Legal Ramifications of Single Letter Brands?

There are a few legal take-aways for single letter brands worth mentioning here:

  1. Don't assume you can truncate an existing brand down to a single letter without conducting the necessary trademark due diligence;
  2. Designing a highly stylized first letter in a brand name (that is styled differently from the remaining letters in the name) may permit the owner to obtain a separate federal trademark registration covering the highly stylized single letter by itself (as Cadbury Adams did with the stylized B in Bubblicious some five years ago), even though -- at the time -- it is only used as the first letter in the brand name (as was the case for Bubblicious);
  3. Utilizing the strategy in (2) above may help facilitate and protect the possibility of later pursuing a migration of the single letter from the brand name (as Cadbury Adams did with B Bursts years after filing for B), and then to a stand alone, front and center, fully-truncated single letter brand, as depicted above;
  4. Taking a more gradual approach toward truncation and migration might help reduce risk of a conflict, especially in a crowded field, assuming it is pursued along with the design and registration strategy in (2) above; and 
  5. The scope of rights in a single letter brand will be impacted by third party uses of the same letter: The more crowded the field, the narrower the scope.

So, to illustrate the due diligence concern stated above in (1), if Trident decides to truncate itself to T, it may have to contend with this T and that T (stylized). And, if Gatorade Gum returns to the scene, it may have to consider G & Design, G-1, at least, before assuming it automatically may truncate to G for chewing gum.

With respect to scope of rights, apparently, Cadbury Adam's Bubblicious beat Bubble Yum, Big League Chew, and Bazooka in truncating to B, but Cadbury Adam's B, nevertheless, coexists with B-FRESH, and may soon coexist with Grupo Bimbo's B logo too.

It remains to be seen how many more single letter chewing and bubble gum brands "pop up" and whether any confectioners "expanding" in this direction will "blow it" by migrating or truncating their brands to single letters without doing -- in advance -- the necessary due diligence. Of course, the timing of the due diligence may unwrap the difference between a successful "no-face-sticking bubble gum" brand from one that leaves a rather sticky mess on your face when it finally bursts.

Before closing, and back to the title of this post for a moment, for anyone wondering whether the use of B S in the title of this post might be a tad too racy, first of all, it is an acronym with many possible meanings, so you're responsible for the one you decide to apply, but perhaps more importantly, I have confirmed that the Trademark Office readily registers marks consisting of or comprising B.S., so long as it is not spelled out in full as a "profane" or "scandalous" term (as Red Bull apparently attempted to do, here): (1) BS is federally-registered for jewelry and leather goods, (2) I.T. WITHOUT THE B.S. is federally-registered for maintenance and repair of computer networks, (3) BS EVER & Design is federally-registered for steel-wire, (4) BS (stylized) is federally registered for certification services, (5) NO B.S. is federally-registered for a marketing newsletter, (6) B S & Design is federally-registered for a swimming pool drain cover, (7) BS & Design is federally-registered for insurance services,  (8) B:S is federally-registered for footwear, (9) NO B.S. was federally-registered for telephone calling card services, (10) B.S. METER was federally-registered for a toy talking telephone, (11) CAN THE B.S. was federally-registered for printed message cards, and (12) a mark consisting of "a stitched letter 'B' on the left back pocket and a stitched letter 'S' on the right back pocket of a garmet" was approved by the Trademark Office.

Just so you know, even a mark having the words "NO B.S. MORTGAGE, LLC," and depicting a "bull with blue eyes and a gold nose ring holding a roll of white toilet paper and sitting on a white toilet," was not refused registration under Section 2(a) of the Lanham Act, despite that provision's prohibition on the registration of marks that consist of or comprise scandalous and immoral matter.

Personal Branding and Trademarks: Avoiding One-Dimensional Caricatures

A lot can be learned about personal branding from Winnie the Pooh & Friends:

Many years ago we had a family friend who believed she was able to simplify anyone she encountered into a character from Winnie the Pooh & Friends. He's a real Tigger, so impulsive. She's a Piglet, such a worry-wort. He's so Rabbit, a regular self-proclaimed know-it-all. She is so curiously Roo! What a hard-working Gopher! She is as loyal a friend as Pooh. Could he be any more gloomy? Such an Eeyore! And on and on. By the way, as you may have guessed, she was a real Tigger, bouncy, impulsive, and more than a bit annoying, at times. Honestly, I don't recall who she pegged me to be.

Anyway, I had totally forgotten these memories until I recently agreed to speak about Personal Branding and Trademarks at an Annual Paralegal Convention, where the overall convention theme was "Maximize Your Marketability," and for some reason, they came rushing back to me.

Why? I suppose, because Pooh, Tigger, Piglet, Roo, and Eeyore are not only copyrighted fictional characters, but they also are protectable trademarks (and at least Pooh, Tigger, and Roo are the subject of a pending trademark opposition proceeding between Disney and Stephen Slesinger, Inc.), and perhaps most importantly, they all represent personal branding caricatures too.

Now, I'm not one to believe in the existence of single-dimension people. Near as I can tell, most of us share multiple characteristics from multiple Pooh & Friends characters among many others. Having said that, for what its worth, my two cents on the subject of Personal Branding is that if you're not careful, thoughtful, and intentional about building and cultivating a multi-dimensional personal brand, you run the risk of being unfairly reduced to a one-dimensional caricature with no reach or respect beyond your most dominant skill or personality trait.

In other words, if your sky is always falling with Piglet-style worries that never come true, it will be hard for anyone to take your concerns seriously, even when they are Christopher Robin legitimate. Perhaps Chicken Little is a distant Disney cousin and The Boy Who Cried Wolf a distant Aesop cousin of "a very small animal" named Piglet.

Now, when it comes to living human beings, it is hard not to think of Oprah Winfrey, Donald Trump, and Martha Stewart (this Martha image demonstrates the dynamic and elastic nature of a personal brand), when considering truly iconic personal brands that are also legally protected as trademarks: Oprah for a variety of housewares and personal care items, Donald Trump for fragrances, The Donald for prepared alcoholic cocktails, Donald J. Trump Signature Collection for a variety of personal care items, and Martha Stewart for all kinds of houseware items.

Having said all that, one might ask whether the notion of "personal branding" has been taken a bit too far when this past week, the passing of Michael Jackson, Farrah Fawcett, and Ed McMahon, is referred to collectively as the "Death of Three Personal Brands."

I suspect that forms of "personal branding" have been around for ages, but it only appears to have acquired the name a decade ago when it apparently was coined by author Tom Peters in 1997. By the way, Tom Peters will certainly want to keep his personal brand distinct from one-letter-away Tom Petters.

Over the last decade, Personal Branding has become quite the cottage industry for consultants. If you're interested, you might check out: Dan Schawbel author of Me 2.0Personal Branding Blog and Personal Branding Magazine; Jeffrey Scott Sherman's White Paper entitled "Creating a Truly Money Making Asset the Art of Personal Branding"; Brenda Bence author of "How You are Like Shampoo"; William Arruda author of "Career Distinction: Stand Out By Building Your Brand"; and Colin Wright author of "Personal Branding: The Least You Need to Know."

One of the universal truths about personal branding is that you don't need to read about yourself in the tabloids or even own a federal trademark registration to possess a personal brand: You, me, Joe the Plumber, and even June the Trademark Paralegal, all have personal brands to build.

Indeed, a few recent trademark paralegal job postings have brought to vibrant life the critical importance of personal branding even to trademark types: Both the TTABlog and the Trademark Blog recently posted job openings for "rock star" and "fantastic" trademark paralegals. How long until we start to see cautions in these job listings like: Eeyores and Piglets need not apply?

W H O, R U? Exposing Single-Letter Trademark Envy in Hotel Branding

Hotel chains appear determined to own single-letter trademarks anymore. Yes, the lodging industry appears headed toward serving up a regular bowl of alphabet soup you might say. Do you recognize any of these single letter hotel marks?  

Mark Image  Mark Image 

Mark ImageU Hotels & Resorts - Luxury Hotels in ThailandFree Clipart Picture of a Yellow Question Mark with a Black Outline

In case you're wondering, the inspiration for this post came from Holiday Inn's re-branding effort with the above H logo. A three-year re-branding effort that apparently started back in 2007, but has only recently shown itself in suburban Minneapolis. It got me thinking how Holiday Inn must have had single-letter trademark envy to move in this truncated direction because when I think of single-letter hotel brands, only W comes to mind (at least before starting this post). 

W Hotels has done a very nice job with its branding, it seems to me, especially with the recent remodel of historic Foshay Tower in downtown Minneapolis. It's interesting, however, that W seems unmoved by a host of others using and registering "its letter" in connection with other hotels, here (Wyndham), here (Woodfin), here (Chickasaw Nation), here (The Westbury in London), here (Watermark), and here (Willard), especially since Starwood, the owner of W Hotels, owns the letter W as a trademark without any type or style limitations. Perhaps W is unmoved because at least some of these appear to predate W, begging the question of how Starwood was able to register the letter W with no type or style limitations in the first place.

In addition, Holiday Inn is certainly not the only or the first with a hotel or plans for a hotel to think about truncating its name to the single letter H in a trademark and logo, see here (Hilton), here (Hersha), here (Hansa Urbana), here (Hearthstone), here (Haute), here (Heritage), and here (Heidi Klum).

Turns out, lots of other hotels have truncated their names into single-letter logos too, which makes me wonder about what the scope of their respective rights might be.

Having said that, some letters may not be well-suited for hotel branding at all. Given that hotels are routinely graded (typically on number of stars), I haven't checked, but I assume the letters B through D and F are available, for obvious branding reasons. And, sorry Gatorade, flanking the flunking or failing letter F, at least in Malasia, G appears taken, and Westin recently grabbed a stylized E, with Carlisle taking an interest in E too, not to mention Embassy Suites and its E.

As you may have guessed, Renaissance is not the only R out there in the hotel world (here (Ramada), here (Ravel), here (Regent), here (Registry), and here (Rockresorts)), but U Hotels & Resorts appears to be surprisingly unique, as does O Hotel. So, here we may have identified at least one caution for Oprah to consider carefully, down the road, in the event she sets her sights on extending her brand of O into the hotel industry.

Last, but certainly not least, as Gatorade must have learned when it truncated to G, blogged previously here, it is not easy to own a single-letter as a trademark, at least one that enjoys any meaningful scope.

Best Brand Development? Oprah!

While on maternity leave, I watched a lot of daytime television. From this experience a learned a few things.   First, I am incredibly happy I didn’t discover A Baby Story until after I had given birth. Second, whatever Oprah mentions turns to gold. 

Oprah’s marketing power comes as no surprise to anyone. She has been popularizing products for years.  The sheer mention of a product on her show seems to send sales through the roof.  Last year, she made an off-the-cuff statement about the best white dress shirt for women.  When I tried to order one the following day, the company was sold out of most sizes.  This power, cleverly termed by some “The Oprah Effect” is astonishing.  Another recent example: a few weeks ago Oprah Twittered.  After her inaugural Twitter, traffic to the website increased 43 percent

The moral of this blog? If you have a new product, try sending it to Oprah.  If she loves it, the sky is the limit.   And if she doesn’t? Well, ask anyone in the beef industry.