Some of the cloud confusion that I previously discussed must be subsiding because even though only 7% of small businesses were using cloud computing services as of April 2010, that number is expected to exceed 10% by mid 2011 according to technology research firm IDC.  Either that or more small businesses feel they need to jump on the

For the most part, cloud computing is known as allowing businesses to have access to expensive software programs at a fraction of the cost. However, a relatively new service is now entering the cloud. RingCentral is one of an increasing number of companies offering sophisticated suites of Internet-based voice and fax services that require no hardware or